Services

Our services are based on our ethos and belief that “Pragmatic Engagement & Positive Performance Equals Results”.

Pragmatic

We work with you to identify what works in your company. We know our clients well, and we understand how they function and what is important to them. Are they a GP Practice with pressures on delivering to a growing population with less resources? Are they a social enterprise with key social impact goals? Are they a professional services firm with targets and demanding clients who desire rapid responses and well researched knowledge?

Engagement

We engage with our clients on a number of levels. We provide mentorship for HR Managers who are developing their career, and we provide Board level support to Business Owners who require a people professional to input into strategic decisions. We write HR strategies and support the company to implement them, and we engage with the teams within those businesses through the development of engagement vehicles such as staff councils and representation groups who can feed into business decision making.

Positive

We love what we do. Even if we are supporting a reorganisation or redundancy programme, conducting a disciplinary investigation, or untangling multiple grievances involving interpersonal relationships, we deliver positively and try and find the best outcome for the individuals and the business.

Performance

This is our passion! We love working with clients to create realistic and effective performance management and reward frameworks. Providing learning opportunities for line managers to assist them in the day to day operational people management, creating appraisal processes that actually work (and we hardly ever call them appraisals!), and identifying what motivates teams and enables individuals to optimise their performance.

Equals Results

If we don’t have a positive impact on your bottom line through employee engagement and performance, or even enabling the business to exit an individual in the most positive way possible, we haven’t done our job properly. We are experienced with appropriate qualifications and indemnity.

We also know where our boundaries are. We have an extensive network of employment lawyers, training and development professionals, coaches, occupational health advisers and other business services. If we can’t support you in a specific area, you can bet that we know someone who can. We love becoming a key part of our clients’ businesses when appropriate, and we also recognise when the right thing is to come in, help you resolve an issue, and leave you able to carry on with what you do best – run your business.

“Carolyn has been supporting Beacon since before the beginning. She has an excellent breadth and depth of knowledge of HR and strategic change. She’s quick to build trust and to understand the complexity of small business and public sector corporate alike. I’ve cried in her shoulder and giggled too at times. She’s helped us steer through very murky waters but given us the confidence that we’re doing the right thing.”

Claire Oatway
Chief Operating Officer and Partner, Beacon Medical Group